CV
Carlo V

1 reviews | Active since Jul 2012

01 Aug 2023, 15:13

Dial Direct best spammers ever, for any insurance avoid!!

Dial Direct is a circus; after 4 requests, they still can't handle a basic remove number request. Will probably use a template to respond once more. generic mail and then they do nothing. "Kindly note that we have removed your number off our contact lists." bla bla bla and then nothing. Does anyone want to entrust their insurance claims with these clowns? Fortunately, TrueCaller has blocked all of them. Seems these brain dead call center staff hang on to every failed attempt and then waist time with the voicemail as well in an attempt to not take more calls, what an efficient setup lol good luck ladies. Be warned this "company" is a joke!

0
Replies (9)
Dialdirect
Dialdirect's reply01 Aug 2023, 15:41
Official
Hello Carlo,
 
We are sorry to hear about your experience.
 
Our team will make sure your number is removed from the contact lists.

Kind regards,
Dialdirect Team

Best regards,

CV
Carlo V's update01 Aug 2023, 15:44
Reviewer Update
Sure how long will this very difficult task take?
Received 10 blocked calls today again?
Dialdirect
Dialdirect's reply01 Aug 2023, 16:25
Official
Kindly note that we have escalated the matter to the relevant department and as soon as feedback is provided we will advise.

Best regards,

CV
Carlo V's update02 Aug 2023, 16:11
Reviewer Update
Received 5 more blocked calls today again. Total more than 50 calls . What a bunch of *********** clowns hahahaha
CV
Carlo V's update02 Aug 2023, 16:12
Reviewer Update
Received 5 more blocked calls today again. Total more than 50 calls . What a bunch of hond*** clowns hahahaha
CV
Carlo V's update03 Aug 2023, 13:37
Reviewer Update
Seems that dialdirect have no control on intermediaries using their name trying to sell products.
Dialdirect
Dialdirect's reply04 Aug 2023, 09:01
Official
 Kindly note that we have escalated the matter to the relevant department and as soon as feedback is provided we will advise.
 

Best regards,

CV
Carlo V's update04 Aug 2023, 11:17
Reviewer Update
Sure and ***s can fly
Dialdirect
Dialdirect's reply09 Aug 2023, 20:18
Official
Please kindly confirm if you have been receiving any calls from us? 

Best regards,