MH
Mpendulo H
1 reviews | Active since Dec 2024
16 Dec 2024, 08:11
Dial direct
I am very disappointed about the dial direct car insurance, that reject my claim they say I didn't pay November premium but it is deducted by them on the 27 November 2024.And they also saying that my driver doesn't have PDP on his driver's licence,I didn't know that when I join them I must have PDP.My Car was bumped at the back by another car and my driver was in the right of way.Now I must fix my car after I pay insurance for 3 year's now am like I never had any insurance my money is gone like that.
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Dialdirect's replyOfficial
16 Dec 2024, 08:14Hi Mpendulo,
We acknowledge receipt of your complaint. Our team will be in contact with you during working hours to discuss your concerns.
Kind Regards,
The Dial Direct Team
We acknowledge receipt of your complaint. Our team will be in contact with you during working hours to discuss your concerns.
Kind Regards,
The Dial Direct Team
Dialdirect's reply16 Dec 2024, 08:14
Official
Hi Mpendulo,
We acknowledge receipt of your complaint. Our team will be in contact with you during working hours to discuss your concerns.
Kind Regards,
The Dial Direct Team
We acknowledge receipt of your complaint. Our team will be in contact with you during working hours to discuss your concerns.
Kind Regards,
The Dial Direct Team