Dial Direct bad service ....stay away

This is definitely the absolute worst insurance company to have dealings with. It takes forever for them to deal with your query, each time expect to be on the call for at least 30 mins with no resolution. Then they tell you that you need to speak to the assessor who is never available and will call you back, after almost 2 months i am still waiting for the assessor to call me back. There are additional things that need to be attended to that only the assessor can assist me with, and i dont even know the name of the assessor i should be dealing with.... These Telesure companies are all the same, Poor service all round... This company should not be in business...There should be a hashtag for that ...Zero stars