Dial Direct arrogance - Cape Town

This company is now displaying a level of arrogance and poor service my wife and I no longer can tolerate. We have two separate policies with them. Cash back bonus dates and projected amounts change to suit them. Their call- centre service people are impatient and no longer helpful and friendly. The attitude is " Ok, so what. Go somewhere else"

We have been with you for more than ten years (the telesure group); and we will be taking our insurance requirements elsewhere.