tT
tyleradammcdonald T

1 reviews | Active since Sept 2012

28 Jan 2024, 07:21

Dial direct 30 percent increase notice just days before debit on a vehicle which has depreciated in value significantly absolutely disgraceful and then there’s the timing of the notice leaving no time to cancel no time to deliberate as they send it days b

Please cancel my policy with immediate affect

You have yet again increased my premium some 30percent on a vehicle that’s value has depreciated significantly from when I signed up

It’s absolutely disgraceful

Every year it’s the same song and dance with you

There is no way I’m paying you I cent more than my existing amount of 1600

Do not debit this month unless you intend you charge the existing amount as is

You cannot send me notice of increase literally a couple days before debit

It’s absolutely disgusting business ethic

That you inform me of the increase giving me no time to adapt with the debit due any day now

I have had it with you

0
Replies (5)
Dialdirect
Dialdirect's reply28 Jan 2024, 09:00
Official
Hello Tyler,
 
We are sorry to hear about your experience.
 
Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Team 
tT
tyleradammcdonald T's update29 Jan 2024, 08:42
Reviewer Update
I will not be paying the increased amount this month it’s way to short notice

It’s disgusting business ethic to inform of a increase days before the debit goes

This is not acceptable

Call me immediately
tT
tyleradammcdonald T's update29 Jan 2024, 08:42
Reviewer Update
Please note I will not be available between 10:30 and 12 today
Dialdirect
Dialdirect's reply29 Jan 2024, 08:44
Official
Thank you .Our dedicated team will be in contact with you.
 
Kind regards,
Dialdirect Team 
tT
tyleradammcdonald T's update29 Jan 2024, 16:28
Reviewer Update
No one has contacted me

You have however sent me another quote

I DIDNT ASK FOR A QUOTE DIAL DIRECT THIS IS PATHETIC

Why are you sending me quotes instead of addressing the issue