JM
John M

1 reviews | Active since Jul 2016

06 Jan 2022, 11:04

Desparate & Agitated Customer

Good day,

I submitted my claim, including damages (photo;s) in Dec 2021, and have still not heard from the insurance as to when my car will be repaired, as time is of the essence. Please adopt a professional approach in dealing with this urgent matter, as your TAT for such is inconsistent. Regards,

0
Replies (2)
Dialdirect
Dialdirect's reply06 Jan 2022, 12:08
Official
Hello John,

We acknowledge receipt of your complaint.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Dialdirect Team
JM
John M's update06 Jan 2022, 12:48
Reviewer Update
Thanks.I will really appreciate it. Regards,
John