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IP
Izwelithini P

1 reviews | Active since Dec 2016

01 Aug 2022, 18:46

Delay repairs due to counterfeit products

This is just a warning to Dialdirect, I am giving you up until next week Monday to get your house in order.

Shaun Coetzee and Selike Letsoalo, I am now losing my patience.

Policy Number: ***MR I PHAKULA

0
Replies (6)
Dialdirect
Dialdirect's reply01 Aug 2022, 18:56
Official
Hello Izwelithini Phakula,

 Thanks for sharing your concern with us. We are extremely sorry for the inconvenience. We would like to inform you that the matter has been escalated. 

Kind Regards,
Dialdirect Insurance
IP
Izwelithini P's update07 Aug 2022, 08:39
Reviewer Update
  • I am waiting for an update
Dialdirect
Dialdirect's reply08 Aug 2022, 08:11
Official
Hello  Izwelithini, 

Thank you for alerting us. A follow up was requested for the feedback to be provided.

Regards,
Dialdirect Team
IP
Izwelithini P's update14 Aug 2022, 00:45
Reviewer Update
Thank you hellopeter my car is back.
IP
Izwelithini P's update16 Aug 2022, 09:02
Reviewer Update
Shaun Coetzee from Dialdirect and Rui from TVR, allow me to thank you for assisting.

Rui, I will visit your workshop for those minor outstanding issues as agreed.
Dialdirect
Dialdirect's reply19 Aug 2022, 17:19
Official
Hello Izwelithini,

Thank you for coming back to provide feedback.

We are pleased that you received assistance.

Regards,
Dialdirect Team