JC
Julliet C
1 reviews | Active since Jun 2018
14 Dec 2020, 12:22
Delay of service
The delay is overwhelming with Dialdirect. I had an accident in August 22 till now December 14 I don't have my car. The summit auto body repairs which I believe they chose as a repairer is the worst. They've been working on the car...maybe I'll get my car the day I die.
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Replies (2)0
Replies (2)
Dialdirect's replyOfficial
14 Dec 2020, 13:35Hello Julliet,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
Dialdirect's reply14 Dec 2020, 13:35
Official
Hello Julliet,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will be in contact with you.
Kind Regards,
The Dialdirect Team
Dialdirect's replyOfficial
05 Jan 2021, 16:45Hello Juliet,
As discussed, the repairs to your vehicle is still in progress as additional damages had been identified.
We have offered you the use of a courtesy vehicle and you are welcome to contact us should you decide to make use of the vehicle.
Regards,
The Dialdirect Team
As discussed, the repairs to your vehicle is still in progress as additional damages had been identified.
We have offered you the use of a courtesy vehicle and you are welcome to contact us should you decide to make use of the vehicle.
Regards,
The Dialdirect Team
Dialdirect's reply05 Jan 2021, 16:45
Official
Hello Juliet,
As discussed, the repairs to your vehicle is still in progress as additional damages had been identified.
We have offered you the use of a courtesy vehicle and you are welcome to contact us should you decide to make use of the vehicle.
Regards,
The Dialdirect Team
As discussed, the repairs to your vehicle is still in progress as additional damages had been identified.
We have offered you the use of a courtesy vehicle and you are welcome to contact us should you decide to make use of the vehicle.
Regards,
The Dialdirect Team