EK
Ernest K
1 reviews | Active since Feb 2016
01 Jun 2023, 20:58
Debit Order Cancellation Query
I indicated that l have taken insurance another insurance company. I have send several emails requesting to stop sending debt orders to my account causing unnecessary charges.
Helpful (0)
Replies (8)0
Replies (8)
Dialdirect's replyOfficial
01 Jun 2023, 21:16Hello Ernest,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
Best regards,
Dialdirect's reply01 Jun 2023, 21:16
Official
Hello Ernest,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
Best regards,
EK
Ernest K's updateReviewer Update
10 Jun 2023, 21:46Noone has contacted me please do not submit debit orders l got a cheaper insurance there's is no way l can R1400.00 for 2016 car. i got much cheaper offer. Please advise relevant department to stop causing unnecessary bank charges on my account any more please!!
EK
Ernest K's update10 Jun 2023, 21:46
Reviewer Update
Noone has contacted me please do not submit debit orders l got a cheaper insurance there's is no way l can R1400.00 for 2016 car. i got much cheaper offer. Please advise relevant department to stop causing unnecessary bank charges on my account any more please!!
Dialdirect's replyOfficial
14 Jun 2023, 12:32Hi Ernest
Kindly note that our team has been trying to make contact with you with no luck, we have also sent you an Sms.
we have escalated the matter and our team to contact you to assist .
Kind Regards
Kindly note that our team has been trying to make contact with you with no luck, we have also sent you an Sms.
we have escalated the matter and our team to contact you to assist .
Kind Regards
Best regards,
Dialdirect's reply14 Jun 2023, 12:32
Official
Hi Ernest
Kindly note that our team has been trying to make contact with you with no luck, we have also sent you an Sms.
we have escalated the matter and our team to contact you to assist .
Kind Regards
Kindly note that our team has been trying to make contact with you with no luck, we have also sent you an Sms.
we have escalated the matter and our team to contact you to assist .
Kind Regards
Best regards,
EK
Ernest K's updateReviewer Update
14 Jun 2023, 19:11Good evening.
Kindly contact me on *** or ***
Kindly contact me on *** or ***
EK
Ernest K's update14 Jun 2023, 19:11
Reviewer Update
Good evening.
Kindly contact me on *** or ***
Kindly contact me on *** or ***
Dialdirect's replyOfficial
20 Jun 2023, 08:22Hi Ernest
Kindly note that we have escalated for our team to make contact.
Kind Regards
Kindly note that we have escalated for our team to make contact.
Kind Regards
Best regards,
Dialdirect's reply20 Jun 2023, 08:22
Official
Hi Ernest
Kindly note that we have escalated for our team to make contact.
Kind Regards
Kindly note that we have escalated for our team to make contact.
Kind Regards
Best regards,
EK
Ernest K's updateReviewer Update
20 Jun 2023, 08:26Iam still waiting and l don't want debit orders to continue to cause unnecessary charges. This has been escalated before and nothing happens??
EK
Ernest K's update20 Jun 2023, 08:26
Reviewer Update
Iam still waiting and l don't want debit orders to continue to cause unnecessary charges. This has been escalated before and nothing happens??
Dialdirect's replyOfficial
01 Jul 2023, 10:47 Hi Ernest,
Please kindly advise if you did get assisted?
Kind Regards
Dialdirect Team
Please kindly advise if you did get assisted?
Kind Regards
Dialdirect Team
Best regards,
Dialdirect's reply01 Jul 2023, 10:47
Official
Hi Ernest,
Please kindly advise if you did get assisted?
Kind Regards
Dialdirect Team
Please kindly advise if you did get assisted?
Kind Regards
Dialdirect Team
Best regards,
EK
Ernest K's updateReviewer Update
01 Jul 2023, 22:50Good evening.
Noone contacted me my number is *** & ***.
Noone contacted me my number is *** & ***.
EK
Ernest K's update01 Jul 2023, 22:50
Reviewer Update
Good evening.
Noone contacted me my number is *** & ***.
Noone contacted me my number is *** & ***.