DailDirect is no different from these insurance companies.

I registered a claim with DailDirect on the 25 March and during the call i was asking the assistant questions and she could not asist. She said she will send an email to the assigned person to give me a call, of which never happened.

2 weeks later i decied to call as i have not heard any communication from the company, which was very dissapointing. Well i called and i was told that my claim was declined. I never recieved any communication or reasons why the claim was declined. The new assistant gave me a brief of explanation which i was not happy or understand.

It is quiet suprising that a company that i trust with everything, my cars, householder basically everything that i own, treats customers like this. meaning they will never come tru for me in time of need. People becareful where you insure your belongings.