DAIL DIRECT - THINK TWICE

To everybody who wants to insure with DAILDIRECT: THINK TWICE!<br> <br> Seems this company will do anything to avoid paying out claims. They never give you any straight answers regarding your claim, bother to give you updates when you inquire via email and expect you to supply police information even if you have given them an police case number. This is not my responsibility to do their job. <br> <br> Today I phoned a consultant who told me it is actually his lunch time. When he phoned me back with another unsatisfactory answer he reminded me again he is working through his lunch time and I get the impression he is doing me a huge favour! Previously when I made an inquiry about my own panel beaters, they just assume that is the way I want to go, processed it and offer me a laughable amount not even enough for car repairs.<br> <br> DAILDIRECT seems they do not care about their clients, it is degrading to fight for answers, they underestimate my intelligence, and became my worst nightmare. This is now 13 days since I have claimed and still don't know whether my car will be repaired. I really doubt that my claim will ever go through - wow!.<br> <br> My experience so far is one of humiliation and stress.