****** and ****bags

<p>I wake up to notice that DIAL DIRECT debited my account without my consent and my account is now on a negative balance as we speak. I called Dial Direct and spoke to the supervisor named Catherine she was the worst consultant ever, she clearly told me straight that she cant help me even though my account was used and money was deducted from my account but she said ill have to go ask the person that gave my details, what kind of service is that, im the account holder where money was deducted but they cant assist me, Catherine and Dial Direct are just ****** trying to ******* black people, Catherine also droped my call telling me she is not going to assist me. If i go to the bank and reverse im going to pay fee and my itc records are going to be messed up, pure ****** tactics by Dial Direct and Catherine. All i want is for the money to be returned to my account ASAP.</p>