**** service

I logged a claim with Dialdirect on Friday morning for the replacement of my car's rear windscreen. I was then told that their service provider will contact me within an hour to set an appointment. At approximately 1pm I called the Dialdirect again telling them that no one has contacted me and my car is parked outside without a window. They then transferred my to glassfit where i was told, they don't have stock and they can install the window on Monday(29/02/2016). On Monday around 3pm I called them and was told the'll get back to me up until now I'm still waiting. <br> This show how these two are undermining and disrespecting their clients