MN
Mbongi N

1 reviews | Active since Nov 2025

23 Nov 2025, 16:03

Confirmation Message *Business Name:* Dialdirect *Rating:* 5 out of 5 *Review:* I was helped by Nonku Nxumalo after 3 or so Dialdirect agents could not

Confirmation Message *Business Name:* Dialdirect *Rating:* 5 out of 5 *Review:* I was helped by Nonku Nxumalo after 3 or so Dialdirect agents could not. ABSA needed my Dialdirect home insurance to be amended to note their interest and my name to appear as the insured person. It looks like Agents were updating the document but the changes were not appearing when sent to me. No Nonku took her time to understand my requirements and she updated the document and followed up as promised. This came after many calls and emails to Dialdirect with no help. So, Nonku really became a saving angel.

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Replies (1)
Dialdirect
Dialdirect's reply23 Nov 2025, 16:28
Official
 
Good day,  Mbongi  

Thank you so much for taking the time out of your day to rate the service you received from us. 

We appreciate it greatly and will be sure to pass on these kind words to the relevant consultant, as it will surely make their day. 

Kind regards,
The Dialdirect Team