Confirmation Message *Business Name:* Dial direct *Review:* I have submitted a claim,but I was not assisted as expected,the first person who was assigned to assist me failed to do so,after I decided to do the follow ups,I finally got people who did a

Confirmation Message *Business Name:* Dial direct *Review:* I have submitted a claim,but I was not assisted as expected,the first person who was assigned to assist me failed to do so,after I decided to do the follow ups,I finally got people who did a good job,very professional.I was assisted and my claim was finalised.