Claims department on top of it.

I am going to brag which I don't often do about service received, especially from Insurance companies. As a normal citizen of society you pay your dues and get on with the day ahead, but every now and then you hit a bump and you suffer a loss and the insurance companies pick it up. <br> <br> Instead of treating you like another number, instead of showing you lack of sympathy for your loss, or closing a door on your claim they take a step up and show you what they really about. <br> <br> We had a laptop ****** and to cut a long story short Dial Direct and Roger in this case approved the claim, I think it was not the actual claim being approved that made us happy but rather the sympathy and compassion he showed towards the loss of data, the loss of all our photos, our memories, and all the work stored on the laptop. I think that is more valuable then the laptop itself and that is what he showed concern for. <br> <br> So Roger again thank you for the awsum service, I will definitely recommend more people to give you guys a try and I hope this level of service is indicative of what other people will provide and strive to provide at Dial Direct.