JM
James M
1 reviews | Active since Dec 2012
20 Jan 2017, 10:02
Claim run-around
<p>A n accident claim is proving to be impossible to be finalised with no definite feedback from Dial Direct for the process they should be leading. Dial Direct Telesure keeps on informing me that I haven't at first gone for an assesment and its the second month with me informing them that i did present car at their nominated panel beater.</p> <p> Does getting hold of their assesor and finalising my claim really take this long?</p> <p>Surely this is bad service.</p>
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Replies (2)
Dialdirect's replyOfficial
20 Jan 2017, 10:04Thank you for your feedback.
Our claims department will be in contact with you to assist.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply20 Jan 2017, 10:04
Official
Thank you for your feedback.
Our claims department will be in contact with you to assist.
Regards,
The Dialdirect Team
Best regards,
JM
James M's updateReviewer Update
18 Jan 2018, 05:03I thought it was a once off thing. A claim is proving again to be impossible, this time stretching from OCTOBER 2017. The service remains really bad.
JM
James M's update18 Jan 2018, 05:03
Reviewer Update
I thought it was a once off thing. A claim is proving again to be impossible, this time stretching from OCTOBER 2017. The service remains really bad.