Claim not paid despite proof of ownership

<p>After many weeks of phone calls and needless delays, Dialdirect has not paid a claim for a ****** guitar. I have provided proof of ownership in the form of an affidavit from the seller, numerous photos and social media posts of me with the guitar, as well as photos clearly showing the make and model of the guitar. All of the provided documentation can leave little doubt that I owned the guitar, which was a special edition, quality guitar. Dialdirect has not provided any reasonable justification for their decision and have not provided me with the policy document that states what constitutes "sufficient" proof of ownership despite a number of requests for them to do this.</p>