LB
Leigh B

1 reviews | Active since Aug 2023

16 Aug 2023, 12:52

Claim Free Bonus a mission to claim.

I have had such trouble getting my claim free bonus paid. It keeps being moved along a week at a time. I get different messages from the helpline - depending on whom I get to speak to. I really dont believe I should have to chase this ---Do what you say you are going to do DialDirect.

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Replies (1)
Dialdirect
Dialdirect's reply16 Aug 2023, 12:58
Official
 We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,