SM
Siviwe M

1 reviews | Active since Aug 2018

19 Oct 2018, 14:18

Claim for my vehicle

Poor staff handling client's profile. Some of the them refuse to help you as a client. There was never a time my claim will be processed smoothly. I always have to fight. I even have telephone recordings to prove how bad they are.

I WILL NEVER MAKE A MISTAKE OF REFERRING THEM TO ANYONE.

0
Replies (2)
Dialdirect
Dialdirect's reply19 Oct 2018, 14:21
Official

We acknowledge your complaint.

We will be in contact to discuss your concerns.

Kind Regards,
The Dialdirect Team.

Dialdirect
Dialdirect's reply25 Oct 2018, 15:47
Official

As discussed, we can confirm that our assessing department is dealing with your concerns.

The repair work will be conducted in terms of the warranty that was issued after completion of the initial repair work.

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team