Cheaper does not mean better just more troubel

<p>I recent moved from Insurance company 1st for women to Dial Direct and the one time in my life I need to claim I end with a disaster. My car was stole on the 5th of November reported to Dial direct on the 6th of November there consultant confirmed 15 day for claim thought it is to good to be true but had faith. I have been trying to contact them for the past 3 weeks at least 3 times a week either a senior consult is not available or they will call back which has not happened. Then finally when I got hold some it seems my claim will not be paid due to the fact that I can't supply proof of 7 year continue insurance as I I mostly only drive company vehicles and no other solution or feedback is offer, why pay these insurance company if they still have the right to refuse to pay your claim.</p>