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Maryke M

1 reviews | Active since Apr 2016

07 Oct 2021, 17:21

Changes on policy with out my consent and no service

I send an email to *** za. The reponds to my email was the mail is not moritor.(please advise dont you people work?) You have made changes on my policy with out my consent?????. I want my polcy to end 30 october 2021. Already I have paid for October 2021 so please make sure that no more premies will go off from my account on the 1 November 2021. Also send me proof of confirmation that my policy is ending.

0
Replies (7)
Dialdirect
Dialdirect's reply07 Oct 2021, 21:07
Official
Hello Maryke,
We would like to apologize for the service you have received, 

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team 
 
MM
Maryke M's update08 Oct 2021, 07:45
Reviewer Update
I am glad to hear how happy you are for me ending my contract believe me that makes 2 of us. Can you please be so kind to send me now the confirmation that my contract is ending 30 October 2021.
Dialdirect
Dialdirect's reply08 Oct 2021, 08:23
Official
It's sad to hear you want to leave us, 

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team 
MM
Maryke M's update08 Oct 2021, 09:06
Reviewer Update
Please note: This is not what your message said, I will be very happy to forward your the first reply I have received and it was NOT Hello Maryke,
We would like to apologize for the service you have received,

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team If tas

IF WAS
Hello
Thank you for sharing your service experience with us on this platform, we are happy to hear this.

Enjoy your day!

I want an email send to me, With confirmation that my policy will end 30 October and that you will not ***** R885 form my bank account on the 1 of November 2021. I will go to someone that is true full.

Regard
Maryke
Dialdirect
Dialdirect's reply08 Oct 2021, 10:36
Official
Our team will look into your matter and contact you with feedback.

Kind Regards,
The Dialdirect Team 
MM
Maryke M's update08 Oct 2021, 11:25
Reviewer Update
Please advise why a quotation was send to me I WANT My policy cancelled. 30 October 2021.!!!! Can the CEO off dialdirect please contact me. May he will understand to cancell my contract and send me confirmation of the cancellation.
Dialdirect
Dialdirect's reply20 Oct 2021, 17:40
Official
Hi Maryke,

We can confirm that your policy was cancelled and that confirmation was sent to you.

Regards,

The Dialdirect Team