1 reviews | Active since Dec 2013
Change your administrator.....tihsa
*** 1 I put through a claim with telesure via my insurance dail direct FYI dail direct you need ro change your administrator of claim because your losing customers, my claim was declined based on assumptions thereafter I laid a dispute as per the process the TAT as advised was 15 working days till this day I have not received any feedback expect we will call you back, tsepho who is handling my claim and says he has finished his assessment and sent
the information to his manager on the 26th April 2025 and till date no feedback I have called more then 5 times wasting monies I do not have begging for an outcome but nothing. Sam was supposed to call me back yesterday and didn't, tsepho who I spoke today was supposed to call me back as he promised on a recorded line didn't as well COB is 5 nothing! What hurts the most is im bieng charged for storage, do these people care no but they ensure they collect prenuims but when it is time to do the work lotho
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team
Best regards,
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team
Best regards,
