RJ
Rowena J

1 reviews | Active since Feb 2010

15 Feb 2016, 15:38

Cellphone still not settled

I have logged a call early Jan 2016. Explaining that the cellphone they replaced is not functioning properly.<br> I have phoned them Numerous times. Nobody gets back to me.<br> <br> Never ever take out an insurance with Dial Direct.

0
Replies (1)
Dialdirect
Dialdirect's reply15 Feb 2016, 16:02
Official
Hello Rowenaja,

Thank you for your comments.

We have forwarded your matter to the relevant claims manager who will attend to your complaint, a manager will be in contact with you to assist in resolving the matter

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team

Best regards,