NM
Nthabiseng M
1 reviews | Active since Sept 2026
04 Sept 2026, 13:29
Cash back
I’m insured with them for 6yrs now and I’m due for cash back, since August it’s a hustle to get my cash back I’m been told that I missed one premium that I asked them before if it’s going to affect my cash back..to date still waiting for the call recording.
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Dialdirect's replyOfficial
04 Sept 2026, 13:34Hi Nthabiseng,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Dial Direct Team
Dialdirect's reply04 Sept 2026, 13:34
Official
Hi Nthabiseng,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The Dial Direct Team