VN
Vince N

1 reviews | Active since Mar 2021

21 Jul 2021, 07:29

Car insurance

They are stressing me out on both the car insurance and the car hire policy. Their consultants are liers they are unprofessional and they are rude in such away that they can even drop a call on the customer s ear and finilise the complaint without involving the customer when they don't want to be held responsible for their bad service (Keletso).

Dial direct non of my claims have been finalised non of my quiries have been resolved its been almost 3 weeks I m very dissatisfied with your service and I m going to table all the mails and the conversations I had with you with Ombudsman. You are pathetic rude and operating just like a **** you must be exposed for what you are and for your the extremely bad service that you busy serving us.

My message to you "Continue to take people/customers for granted and one day will be one day!!!

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Replies (1)
Dialdirect
Dialdirect's reply21 Jul 2021, 10:43
Official
 Hi Vince

We can confirm that our team have made contact with you and feedback was provided to you.

  Kind Regards
The Dial Direct Team