NM
Nqobile M

1 reviews | Active since Nov 2018

13 Nov 2018, 14:15

Car insurance

<p>I had a terrible experience with dialdirect when I had a problem with my car. They towed my car to someones private property instead of taking it to an approved panel beater. I phoned the following day to make a follow up about the car since I hadn't had any communication from them and they didn't know where my car was. I had to go look for it. To cut the story short my car was almost impounded since it was just dumped, and when I phoned the complaints department I never got helped till today. I would never recommend it to anyone</p>

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Replies (2)
Dialdirect
Dialdirect's reply14 Nov 2018, 08:58
Official
Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect
Dialdirect's reply26 Nov 2018, 11:43
Official
We can confirm that an e-mail offering a resolution was mailed to you, please respond to our e-mail in order to assist you further.

Regards,

The Dialdirect Team

Best regards,