Car Accident Claim: Do not use Dial Direct

Was involved in an accident on the 29 of August 2015 reported the accident the same day to dial direct all the information that was required,people i was visiting, as well as the person i was with. There has not been a finalisation to my claim. Was called today to go to Auto & General park only to be locked in a board room and to be BUL**** WITH QUESTION about the accident, and being called a **** and threaten by the people who interview me telling me their ex-cops.<br> <br> Instead of being told when the claim will be finalized I'm being told to hang in there as 'this thing' takes time. <br> <br> I regret the day i sign-up for dial direct insurance.