NS
Nkosinathi S
1 reviews | Active since Feb 2026
21 Feb 2026, 22:18
Car
Bad experience with this since November 18 2025 my car instead of being fixes they did more damage to it
Excuse after excuse ,every month they continue to deduct their premium but their service is zero
Workshop not RMI approved
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
22 Feb 2026, 08:07Hi Nkosinathi, We acknowledge the receipt of your complaint, and we would like to apologize for the service and the experience. We will escalate to the relevant department to assist. Kind Regards,The Dial Direct Team
Dialdirect's reply22 Feb 2026, 08:07
Official
Hi Nkosinathi, We acknowledge the receipt of your complaint, and we would like to apologize for the service and the experience. We will escalate to the relevant department to assist. Kind Regards,The Dial Direct Team
NS
Nkosinathi S's updateReviewer Update
23 Feb 2026, 14:45Just got a call from dialdirect threatening me about the issue of my car,nothing been fixed and the only thing I'm getting from them is those threatening calls
I will escalate the issue and I'm going to open a case against (police station),Laura from dialdirect just made that call and I have pictures to prove what I'm telling them that my car seats were not torn at the time my car was towed to that workshop
Car Tyre flat and when my car went to be fixed at that workshop all the tires were fine
I will escalate the issue and I'm going to open a case against (police station),Laura from dialdirect just made that call and I have pictures to prove what I'm telling them that my car seats were not torn at the time my car was towed to that workshop
Car Tyre flat and when my car went to be fixed at that workshop all the tires were fine
NS
Nkosinathi S's update23 Feb 2026, 14:45
Reviewer Update
Just got a call from dialdirect threatening me about the issue of my car,nothing been fixed and the only thing I'm getting from them is those threatening calls
I will escalate the issue and I'm going to open a case against (police station),Laura from dialdirect just made that call and I have pictures to prove what I'm telling them that my car seats were not torn at the time my car was towed to that workshop
Car Tyre flat and when my car went to be fixed at that workshop all the tires were fine
I will escalate the issue and I'm going to open a case against (police station),Laura from dialdirect just made that call and I have pictures to prove what I'm telling them that my car seats were not torn at the time my car was towed to that workshop
Car Tyre flat and when my car went to be fixed at that workshop all the tires were fine
NS
Nkosinathi S's updateReviewer Update
23 Feb 2026, 14:48Everything I've been advised it's gonna be escalated I just want my car back in the condition it was before it went to that workshop and I won't tolerate being harassed on the phone and it's not the first time
I sent an Email with my lawyers numbers attached to it that now you can contact him pertaining my car
I sent an Email with my lawyers numbers attached to it that now you can contact him pertaining my car
NS
Nkosinathi S's update23 Feb 2026, 14:48
Reviewer Update
Everything I've been advised it's gonna be escalated I just want my car back in the condition it was before it went to that workshop and I won't tolerate being harassed on the phone and it's not the first time
I sent an Email with my lawyers numbers attached to it that now you can contact him pertaining my car
I sent an Email with my lawyers numbers attached to it that now you can contact him pertaining my car