TO
Tsholofelo O
1 reviews | Active since Feb 2018
26 Oct 2022, 12:41
CAN'T ACCESS ACCOUNT OR CALL CENTER TO AMEND COVER
CAN'T ACCESS ACCOUNT OR CALL CENTER TO AMEND COVER I have a scratch and dent cover with dial direct that I can't seem to have access to or to amend. I tried the app and calling the call center. It shouldn't be this difficult.
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Replies (2)0
Replies (2)
Dialdirect's replyOfficial
26 Oct 2022, 12:58Hello Tsholofelo,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
Dialdirect's reply26 Oct 2022, 12:58
Official
Hello Tsholofelo,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Insurance
TO
Tsholofelo O's updateReviewer Update
27 Jan 2023, 09:25Hi Dial Direct, I submitted a claim last year Nov.
Followed up for assistance this year, emailed and called.
Please address.c Claim ***-1.
Followed up for assistance this year, emailed and called.
Please address.c Claim ***-1.
TO
Tsholofelo O's update27 Jan 2023, 09:25
Reviewer Update
Hi Dial Direct, I submitted a claim last year Nov.
Followed up for assistance this year, emailed and called.
Please address.c Claim ***-1.
Followed up for assistance this year, emailed and called.
Please address.c Claim ***-1.