1 reviews | Active since May 2015
Cancelled Policy
<p>I am so dissapointed with Dial Direct as they have cancelled my policy without my concern and knowledge .</p> <p>The problem was with my debit order that bounced on the 20th of May for June cover and I was on maternity leave and could not attend my e-mails to see their correspondence.</p> <p>And on the contract they have stated that should they not receive premiums 3 consecutive months my policy will be cancelled but now Booommm I give them a call on the 21st of June my insurance was cancelled on the 31st of May 2017.The lady I spoke to said she can only give the option of reinstatement.Imagine!!! after 2 years with them</p> <p>I dont want to reinstate my policy I want it to continue and get my cash back as they have promised.</p> <p> </p> <p>Hope to hear a better Respond</p>
Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Dialdirect Team
Best regards,
Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Dialdirect Team
Best regards,
