SN
Sibongile N
1 reviews | Active since Oct 2017
07 Jul 2022, 09:01
CANCEL THIS POLICY
STOP DEBITTING MY ACCOUNT, I HAVE ASKED NUMEROUS TIMES FOR YOU TO CANCEL THIS POLICY! YOU CALLED ME TO TAKE POLICY NOW YOU TELL ME I NEED TO WRITE AN EMAIL I DONT WANT IT ANYMORE, YOU ALSO USING THE NAEDO SOME MONTHS SO I CAN NOT REVERSE THS PREMIUMS....CANCEL IT AND BRING BACK MY MONEY ! I ASKED YOU SINCE LAST YEAR AND YOU ARE NOT LISTENING
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Dialdirect's replyOfficial
07 Jul 2022, 09:25 Hello Sibongile Ndlovu,
Thanks for sharing your concerns with us regarding your policy cancellation. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Thanks for sharing your concerns with us regarding your policy cancellation. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Dialdirect's reply07 Jul 2022, 09:25
Official
Hello Sibongile Ndlovu,
Thanks for sharing your concerns with us regarding your policy cancellation. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance
Thanks for sharing your concerns with us regarding your policy cancellation. We are extremely sorry for the inconvenience and we are disappointed to read about your service experience. We would like to inform you that the matter has been escalated.
Kind Regards,
Dialdirect Insurance