KS
Kitu S
1 reviews | Active since May 2016
11 Aug 2022, 09:46
Cancel policy with immediate effect!
I logged a dispute on 2022-05-04 regarding no policy documents received from Dial Direct and was never responded to, I then instilled a no payment measure so I could get their attend and shockingly worked I started getting calls about my debit order and sent documentation I needed all along. Shockingly my cover doesn't align with my car mileage and there's some additional sentence about mileage on the document. Anyway, Dial Direct stop calling me and cancel your useless policy I got help elsewhere!
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Replies (1)Dialdirect's replyOfficial
11 Aug 2022, 09:54Hello Kitu,
Thanks for sharing your concern with us. We are extremely sorry for the inconvenience.
We would like to inform you that the matter has been escalated and the value-added team will call you back to assist further. Kind Regards,Dialdirect Team
Thanks for sharing your concern with us. We are extremely sorry for the inconvenience.
We would like to inform you that the matter has been escalated and the value-added team will call you back to assist further. Kind Regards,Dialdirect Team
Best regards,
Dialdirect's reply11 Aug 2022, 09:54
Official
Hello Kitu,
Thanks for sharing your concern with us. We are extremely sorry for the inconvenience.
We would like to inform you that the matter has been escalated and the value-added team will call you back to assist further. Kind Regards,Dialdirect Team
Thanks for sharing your concern with us. We are extremely sorry for the inconvenience.
We would like to inform you that the matter has been escalated and the value-added team will call you back to assist further. Kind Regards,Dialdirect Team
Best regards,
