1 reviews | Active since Sept 2018
Can Dialdirect insure a car that has no valid registration?
I made a Thirdparty claim to Dialdirect in July 2018 and they rejected it refusing to share with me the results of their assessments as to who was at fault. But then i discovered the following 1. The vehicle that they are insuring had no valid registration - last registered in 2016. 2. Also discovered that the person driving the car was not the owner of the car. 3. The driver could not produce a valid drivers license or any ID at the scene or after the accident. When I relayed all this info to Dialdirect they refused to tell me who is the insurer of the car who I now suspect its the Driver not the owner. I had to open a ******** case against the Driver for reckless driving and the police had to trace him. I wrote to their Daildirect disputes resolution section only for them to give my complaint back to their claims section who refused to acknowledge this info in the first place. Then I wrote to their Ethics sections only to be ignored. I am currently investigating on my own as I have no monies for legal representation if Dialdirect is *******ly insuring a car that has no valid registration and if its ******* for Dialdirect to issue insurance to the insurer (driver) who could possibly have no legal residency documents? He is Zimbabwean.
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
We can confirm that the matter was discussed with you in detail.
The original decision taken will unfortunately not be overturned.
Regards,
The Dialdirect Team
We can confirm that the matter was discussed with you in detail.
The original decision taken will unfortunately not be overturned.
Regards,
The Dialdirect Team
