Calvin Heerman: Service Excellence second to none!

Dealing with Calvin Heerman was like being sent an angel from heaven. What outstanding service! After an unfortunate event at my home, Calvin was assigned to my case. He was kind, patient, efficient and showed empathy. Not once did I feel like just another policyholder. Calvin is the kind of person you wish you can always get on the other side of the phone. He went beyond the call of duty to assist me even after I ran into a hiccup. Thank you Calvin. You are what service excellence is all about.