1 reviews | Active since Jul 2016
Call me looking for "Mr Testing"
<p>I posted a complaint about Dial Direct about messages that I received on 20 Jan and 24 Jan telling me that I am required to pay for services that I have never signed up for. I was contacted to say that it was a mistake on their side and that there was an error where test information had been posted to their live system, but that it would be sorted out.</p> <p> </p> <p>Today (26th Jan) I get contacted by their call centre looking for "Mr Testing"!!!</p> <p> </p> <p>Clearly this problem has not been sorted out!!!!!!!!</p>
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The Dialdirect Team
Best regards,
Thank you for your feedback.
We will be in contact wiyh you to discuss the outcome of the matter.
Regards,
The Dialdirect Team
Best regards,
Dear Mark
As telephonically discussed; the amendment has been made. Should you receive any further calls and sms messages of a similar nature; please bring same to our attention.
We are hopeful that it should not happen again. Thank you for your patience in this matter.
Kind Regards
The Dialdirect Team
Best regards,
Dear Mark
As telephonically discussed; the amendment has been made. Should you receive any further calls and sms messages of a similar nature; please bring same to our attention.
We are hopeful that it should not happen again. Thank you for your patience in this matter.
Kind Regards
The Dialdirect Team
Best regards,
