Call centre sales call
<p>Firstly i am actually on a DSA list not to receive marketing calls but I was called anyway . Secondly I am unemployed and have been so for 3 months. Thirdly I have an old golf insured with you. A sales agent just called me to try to get me to purchase some kind of add on to my insurance. When I explained that I am unemployed he said " so you don't want to be covered, you are happy to pay out of your own pocket should anything happen to your car" *** am i paying a premium for every month then????? Do not bother me again with this **** and please explain this agent's comments. I cannot pay for any add ons. For **** sake I don't even have a job.</p>
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists we truly apologise about the way the matter was dealt with.
We will make sure to address the service failures on an internal basis and also opt you out for future marketing campaigns.
Thank you for your understanding as well as time herein.
Kind Regards,
The Dialdirect Team.
Best regards,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists we truly apologise about the way the matter was dealt with.
We will make sure to address the service failures on an internal basis and also opt you out for future marketing campaigns.
Thank you for your understanding as well as time herein.
Kind Regards,
The Dialdirect Team.
Best regards,