1 reviews | Active since Jul 2014
Bunch of idiots when it comes for home assistance
Hi, So i have been insured with you guys for over 4 years and this is to hear that when i need home assistance you guys refused to assist, i mean really to send plumber to check toilet pressure you guys no longer send plumber, last time i wanted to ask for Geyzer specialist and you guys refused that too.
If after 4 years that is how you treat me then i rather get my policy to be cancel with immediate effect! if you can't assist with the home assistance then how you going to assist when i'm involve in an accident!!! bull**** home assistance!!!!
Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Dialdirect Team
Thank you for your feedback.
We will be in contact to discuss your concerns.
Regards,
The Dialdirect Team
Thank you for your patience while we looked in to this matter.
Your Home Assist benefit covers you for "Emergency assistance". The incident which you needed assistance with fell outside the scope of the benefit.
An e-mail with more detailed information was forwarded to you.
Regards,
The Dialdirect Team
Thank you for your patience while we looked in to this matter.
Your Home Assist benefit covers you for "Emergency assistance". The incident which you needed assistance with fell outside the scope of the benefit.
An e-mail with more detailed information was forwarded to you.
Regards,
The Dialdirect Team