rL
ramesh L
1 reviews | Active since Jul 2015
06 Jul 2015, 14:03
breach of contract /poor service
This is my 1st claim in 4 years with dial direct , with such poor service .0n the 05/07/2015 my car was ****** , we continuously tried the Dial direct emergency line with no joy .My house keys was in the car &
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Dialdirect's replyOfficial
06 Jul 2015, 16:13Hello laldeo,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
The matter has also in the interim been escalated to our Tracker Partners who will investigate the status of the account and revert back to us on the outcome.
We assure you that the findings will be communicated to you too.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
The matter has also in the interim been escalated to our Tracker Partners who will investigate the status of the account and revert back to us on the outcome.
We assure you that the findings will be communicated to you too.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Dialdirect's reply06 Jul 2015, 16:13
Official
Hello laldeo,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
The matter has also in the interim been escalated to our Tracker Partners who will investigate the status of the account and revert back to us on the outcome.
We assure you that the findings will be communicated to you too.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
The matter has also in the interim been escalated to our Tracker Partners who will investigate the status of the account and revert back to us on the outcome.
We assure you that the findings will be communicated to you too.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team