Breach of contract

I open my account with dial direct on the 15 Jan 2015 I explain to them that I have tracker on my car with the precious insurance. the agent requested me to send tracker certificate as proof of which I did. during march I received invoice from tracker mention that my account due. I follow up with dial direct. I further received and massage from insurance that they will settle my outstanding account with tracker.to my surprise I received a call from Tracker mention that dial direct says I should pay Feb and March then they will pay April but my account was start in Jan and the requested documents was sent to them as per their request. now I will be on bad record because of them. their services had never been good since i started the contract with them. i requested the copy of my first recording till t today.<br> <br>