Billed after cancellation

Hi I cancelled all my value added services with, Dialdirect early in January 2016 it was quite a mission, as one gets transferred from department to department, eventually I spoke to all the relevant parties to get all the value added services cancelled.<br> This month I got billed again after arrangements was made to cancel the value added services.<br> The reason why I resorted to hello Peter was because I logged a complaint on the Dialdirect website on the 9th of Feb and no one has responded to my complaint as if yet my reference no for the complaint is ***. <br> I am looking forward to hear from you <br> Kind regards.