Beware of new policies with dial direct

CUSTOMERS BEWARE- DIAL DIRECT INSURANCE

I Took Out A Policy For Buildings On 1st June 2024 Which Is 2 Months & 15 Days Old To Date.

I Received A Review Letter Effective 1st September 2024, Car Policy I Have Taken Out Many Years Ago.

When I Called & Enquired On My Premiums I Received A Discount On The Car Policy, However My Buildings Policy Was Increased By 23 6% Yes 23.6 % Effective 1st September 2024, After Enquiring And Asking Why Did The Building Insurance Increase, I Was Told That's The Company Policy,

When Taking Out This Policy I Was Clearly Told The Premuims Are Guaranteed For 12 Months, As Was The Case With The Car When I Took Out The Policy Many Years Ago.

I also wrote to the disputes department & to date they never called me either.

If This Is This The Way Dial Direct Conducts Their Business Then I Will Reconsider Changing All My Policies With Dial Direct.

SO PLEASE ENSURE YOU GET POLICY AGREEMENTS IN WRITING BEFORE ACCEPTING INCLUDING 12 MONTHS PREMIUM GARANTEE IF IT STILL EXISTS.

I SUBSEQUENTLY CANCELLED MY POLICY.

VERY DISSAPOINTED WITH DIAL DIRECT INSURANCE. CUSTOMERS BEWARE- DIAL DIRECT INSURANCE

I Took Out A Policy For Buildings On 1st June 2024 Which Is 2 Months & 15 Days Old To Date.

I Received A Review Letter Effective 1st September 2024, Car Policy I Have Taken Out Many Years Ago.

When I Called & Enquired On My Premiums I Received A Discount On The Car Policy, However My Buildings Policy Was Increased By 23 6% Yes 23.6 % Effective 1st September 2024, After Enquiring And Asking Why Did The Building Insurance Increase, I Was Told That's The Company Policy,

When Taking Out This Policy I Was Clearly Told The Premuims Are Guaranteed For 12 Months, As Was The Case With The Car When I Took Out The Policy Many Years Ago.

I also wrote to the disputes department & to date they never called me either.

If This Is This The Way Dial Direct Conducts Their Business Then I Will Reconsider Changing All My Policies With Dial Direct.

SO PLEASE ENSURE YOU GET POLICY AGREEMENTS IN WRITING BEFORE ACCEPTING INCLUDING 12 MONTHS PREMIUM GARANTEE IF IT STILL EXISTS.

I SUBSEQUENTLY CANCELLED MY POLICY.

VERY DISSAPOINTED WITH DIAL DIRECT INSURANCE.