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farai M
1 reviews | Active since Nov 2012
16 Aug 2019, 19:43
Beware of Dial Direct they are a **** - Don't take insurance with them EVER
I started with Dial direct on the 1st April after having been warned by the car dealership not to go with them I still did. People beware of dial direct. They keep debiting my account even after I have cancelled my premium I have a call recording as attached with the confirmation that the policy has been cancelled but they continue to debit.
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Replies (2)
Dialdirect's replyOfficial
16 Aug 2019, 19:45Hello Farai.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team.
Dialdirect's reply16 Aug 2019, 19:45
Official
Hello Farai.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team.
Dialdirect's replyOfficial
26 Aug 2019, 10:36Thank you for allowing us the opportunity to assist you.
We can confirm that a refund was processed to cover your bank charges.
Please accept our apology for what has transpired.
Regards,
The Dialdirect Team
We can confirm that a refund was processed to cover your bank charges.
Please accept our apology for what has transpired.
Regards,
The Dialdirect Team
Dialdirect's reply26 Aug 2019, 10:36
Official
Thank you for allowing us the opportunity to assist you.
We can confirm that a refund was processed to cover your bank charges.
Please accept our apology for what has transpired.
Regards,
The Dialdirect Team
We can confirm that a refund was processed to cover your bank charges.
Please accept our apology for what has transpired.
Regards,
The Dialdirect Team