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Dzhavhelo

1 reviews | Active since Sept 2021

14 Sept 2021, 11:41

Best call centre service I've ever received.

Today I called in to add my partner as a second driver under my insurance policy. I was impressed with the service Kaugelo Maphutha gave me on the call. She was attentive to detail through the process and displayed knowledge of what she was talking about. At the end of the day, my insurance premium did not change as well as my premium. This gave me the reassurance that Dial Direct always got my back.

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Replies (1)
Dialdirect
Dialdirect's reply14 Sept 2021, 12:07
Official
Hello Dzhavhelo,

Thank you so much for sharing your service experience with us on this platform, we are pleased to hear this.

We will definitely share your feedback with the mentioned consultant and her team, we are sure they will appreciate it.

Enjoy your day!

Kind Regards,
The Dialdirect Team