NS
Navin S
1 reviews | Active since Jan 2015
07 Jul 2015, 11:01
Be Very Carefull
Called in for a quote only, was told that banking details required. Despite 3 calls a quote was never e mailed to me. Last week my bank account debited for R260. Absolute ******* and very unprofessional bunch of folk at Telesure/Dial Direct.<br> <br> Needless to say I am getting no joy in getting my money refunded.<br> <br>
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Replies (1)
Dialdirect's replyOfficial
07 Jul 2015, 12:22Hello Jedi101,
Thank you for bringing this matter to our attention.
The matter has been escalated to the Customer Relations Team who will investigate the matter, they have also attempted to reach you telephonically but have not been successful.
As soon as the outcome has been finalised, it will be communicated with you as well as a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
The matter has been escalated to the Customer Relations Team who will investigate the matter, they have also attempted to reach you telephonically but have not been successful.
As soon as the outcome has been finalised, it will be communicated with you as well as a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply07 Jul 2015, 12:22
Official
Hello Jedi101,
Thank you for bringing this matter to our attention.
The matter has been escalated to the Customer Relations Team who will investigate the matter, they have also attempted to reach you telephonically but have not been successful.
As soon as the outcome has been finalised, it will be communicated with you as well as a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Thank you for bringing this matter to our attention.
The matter has been escalated to the Customer Relations Team who will investigate the matter, they have also attempted to reach you telephonically but have not been successful.
As soon as the outcome has been finalised, it will be communicated with you as well as a resolution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Dialdirect Team
Best regards,