AL
Abraham L
1 reviews | Active since Nov 2020
04 Mar 2021, 18:04
Be informed about claiming prescribtion glasses and Dial Directs process
This is an informative review, about my experience from Dial Direct. Their preminum and fuel rewards makes them lowest insurance comprehensive policy at this stage.Their app is also userfriendly. Then the not so good experience but also very serious is when you claim for prescribtion glasses you do receive the same value in the replcement glassess, supp**** by Spec Savers. Not to mention the arguments and time waist in this process. For both insurer and supplier it is not so important to be more than a month without proper vision. My new glasses delivery time is 2 weeks. In short be informed, or go with the second best.
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Replies (1)Dialdirect's replyOfficial
04 Mar 2021, 21:20Hello Abraham,
Your feedback has been duly noted and valued.
We confirm that your claim has been escalated to the relevant team to investigate further.
Kind Regards,
The Dialdirect Team
Your feedback has been duly noted and valued.
We confirm that your claim has been escalated to the relevant team to investigate further.
Kind Regards,
The Dialdirect Team
Dialdirect's reply04 Mar 2021, 21:20
Official
Hello Abraham,
Your feedback has been duly noted and valued.
We confirm that your claim has been escalated to the relevant team to investigate further.
Kind Regards,
The Dialdirect Team
Your feedback has been duly noted and valued.
We confirm that your claim has been escalated to the relevant team to investigate further.
Kind Regards,
The Dialdirect Team
