CM
Cindy M

1 reviews | Active since Jul 2019

14 Oct 2019, 05:48

Baie swak diens

Ons was die 5de September 2019 in n kar ongeluk en nou wil daildirect eers n 7 jaar rekord trek om te kyk of ons al in 7 jaar geeis het. En hulle dit nie gesê toe ons die versekering uit gehaal het nie. Wat kan ek doen.

0
Replies (2)
Dialdirect
Dialdirect's reply14 Oct 2019, 08:14
Official
Hello Cindy,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards, 
The Dialdirect Team.
 

Dialdirect
Dialdirect's reply14 Oct 2019, 14:41
Official
Hello Cindy, 

We confirm that our Services Specialist has been in contact with you and discussed the reason(s) as to why your previous Insurance is relevant to your current incident. 
We thank you for assisting us to obtain the information, and we invite you to contact our Service Specialist if you need further assistance. 
Kind Regards, 
The Dialdirect Team.