Bad service from Beaverly of dial direct.

I joined dial direct a year now. Since inception to dial direct as a client Today was my first call to them as a client. I wanted to request for premiums review. I was shock by the lady Named Beaverly. She asked me security questionaire and answered the first one and the second one was I needed to provide my address and I accidentally gave the address of one of my properties. Wow she started telling me stories that we now have a problem as if I don’t know that I need to provide the address I used for this policy. The woman was rude and I really regret calling in.