IS
IVY S
1 reviews | Active since Feb 2018
15 Apr 2024, 12:56
Bad Service
Dial Direct is not fair to customers theh always find a way to reject claims and their consultants are have a very bad service including their assessesors
I lost my eye glasses and they still coming with excuses ..as always..but they deduct premiums every month ,I feel very aggrieved and right now I work from home what is their excuse for them not to settle my claim .
Customers please shop around for better insurance not Dial Direct
This claim consultant Makhukho Malatji gad no service at all ..please do not deal with him .
His service is 0 to my knowledge and no care attitude in fact he does not care Month end they are very quick to deduct a premium
Helpful (0)
Replies (1)0
Replies (1)Dialdirect's replyOfficial
15 Apr 2024, 13:13Hello IVY,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
Dialdirect's reply15 Apr 2024, 13:13
Official
Hello IVY,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
