Bad service

My car was broken into and I was with Dial Direct , trusting my insurance I gladly submit not 1 but 2 claims to be declined but they are happy to deduct your month premiums not 1 but 2 in the same month.

Very disappointed in the bad service from DD, very quick to make amendments to your policy to have you pay more but not reluctant to assist with the claims.

After many back and forth I find a list of DD suppliers that you can use for quotes , listen not your own it needs to be DD affiliated , and if you are in Cape Town , they only have 1 supplier listed , How ever is this good for business, you refuse to assist on any level possible.

I am so frustrated with this , I will be cancelling my policy as I have only had bad service from DD,,